Upcoming events

Note:  Upcoming events are only visible to members. Contact us for more information.

Follow Us On LinkedIn

------------------------------------

Menu
Log in


Auckland November event - From Investigation Plan to Outcome: Practical Lessons from Claims Investigations (In-Person Only)

  • 17 Nov 2026
  • 5:00 PM - 7:00 PM
  • Deloitte Auckland - Level 20, 1 Queen Street, Auckland Central

Registration


Register

Event details:

This is an in-person only event.

Guy Goodale from QBE Insurance (Australia) Limited will take attendees on a practical journey through the investigation process, drawing on his experience across both the public and private sectors.

Using real-world case studies, Guy will demonstrate how investigative thinking can be applied in practice, including identifying lines of enquiry, assessing evidence, recognising fraud indicators and adapting an investigation as new information emerges. The case studies will also highlight how robust investigations can support loss prevention, successful outcomes and recovery opportunities.

The session will focus on practical lessons and strategies that are transferable across different investigative environments, whether dealing with fraud, misconduct, financial loss or complex claims.

For those attending, networking and nibbles will begin at 5 pm, with the presentation starting at 5.30 pm. For those joining online, the presentation is expected to finish at approximately 6.30 pm.

We encourage you to get involved and ask questions throughout the session. There will also be time for Q&A at the end of the presentation.

We look forward to welcoming you to an informative and engaging event.

About the speaker:

Guy Goodale has more than 20 years of investigation experience across the New Zealand Police, Serious Fraud Office and Immigration New Zealand. For the past four and a half years, he has worked with QBE Insurance, specialising in complex claims investigations and recoveries. He currently leads QBE's investigations and recoveries function, with a focus on fraud detection, loss prevention, evidence-led decision-making and achieving commercially sound recovery outcomes.

A few event reminders: 

  • Register early: Please register at least three working days before the event.
  • Dietary requirements: Include any dietary requirements when registering. We may not be able to accommodate dietary requests received with late registrations.
  • Participant information: By registering for this event, you agree that your name, organisation and/or email address may be included on the participant list and, where required, shared with our venue partner to support the delivery of the event.
  • Change of plans: If you can no longer attend, please update or cancel your registration so we have an accurate attendee list and can offer the place to someone else where capacity is limited.
  • Check your details: Please make sure the email address on your ACFE New Zealand profile is current, as event updates and online access details will be sent to your registered email address.

Follow us on LinkedIn!

Powered by Wild Apricot Membership Software